This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
We at Tellus Mater understand and share your concern about online security and privacy of personal information.
Tellus Mater's Security Policy To ensure security Tellus Mater is hosted by Yahoo!Store on Yahoo's secure servers and all orders are processed using state-of-the-art 128-bit SSL (Secure Socket Layer) encryption. All private information such as your name, address, email and payment information, that you provide during the secure checkout, gets encrypted and travels securely to us.
If you prefer to place your order by phone, please call us at (608)255-7027 and we will be happy to assist you.
Tellus Mater's Privacy Policy We are committed to protecting your privacy. Our policy is to never sell, distribute, share nor publish any personal information, including email addresses, to any third party except to the extent necessary to process your order. If you have any questions, please contact us.
Ordering Information:
We offer Free Ground Shipping to 48 contiguous states on all orders over $99.00.
If you would like to place your order over the phone, call us at (608)255-7027 during store hours (Mon-Sat 10:00 - 7; Sun 12-4 CST). Please feel free to leave a message after hours and we will do our best to get back to you within 24 hours.
Shipping Information:
All orders are sent from our store in Madison, WI. Most orders take 2-5 business days to reach its destination and we will use USPS Priority, UPS or FedEX. Orders are typically processed within 24-38 hours of receipt if all items are in stock. If you would like an item sent to you in 1-2 days, please call us at (608)255-7027.
Tellus Mater will email you to confirm that your order was received. If the merchandise is out of stock, we will contact you by email to see if you want to hold the order or exchange it for another item.
Shipping Charges
$0 to $24.99............ground $5.95 ($12.95 for HI and AK)........2-3 day air $19.95 ($39.95 for HI and AK)
$25.00 to $49.99........ground $7.95 ($15.95 for HI and AK)................2-3 day air $21.95 ($49.95 for HI and AK)
$50.00 to $74.99........ground $9.95($17.95 for HI and AK)........2-3 day air $24.95 ($59.95 for HI and AK)
$75.00 to $99.00.......ground $11.95 ($19.95 for HI and AK)........2-3 day air $29.95 ($69.95 for HI and AK)
$99.01 to $149.99.....ground FREE ($24.95 for HI and AK)........2-3 day air $31.95 ($79.95 for HI and AK)
$150.00 to $199.99.....ground FREE ($29.95 for HI and AK)........2-3 day air $39.95 ($89.95 for HI and AK)
$200.00 to $249.99.....ground FREE ($35.95 for HI and AK)........2-3 day air $49.95 ($99.95 for HI and AK)
$250.00 to $499.99.....ground FREE ($44.95 for HI and AK)........2-3 day air $65.95 ($124.95 for HI and AK)
$500.00 to $749.99.....ground FREE ($85.95 for HI and AK)........2-3 day air $124.95 ($175.00 for HI and AK)
$750.00 and up........ground FREE ($149.95 for HI and AK)........2-3 day air $199.95 ($300.00 for HI and AK)
Sales Tax
Tellus Mater is located in Madison, Wisconsin. We will add sales tax in the amount of 5.0% of the merchandise total to all orders shipped to an address within Wisconsin.
Refund and Return Policies:
If for any reason you are not satisfied with your purchase from www.tellusmater.com you can return the merchandise for a full refund, but you will be charged for shipping costs. If you'd like to return your purchase, you must call us at (608)255-7027 or email us at customer-service@tellusmater.com to authorize the return. Please do not send any packages to us without contacting us or the package will be refused. The item must be unused and in the original packaging. A full refund minus any shipping charges, will be issued for all returned items made within 21 days of purchase as long as the item is in new condition. Tellus Mater is not responsible for items lost or damaged during return shipping. We reserve the right to refuse returns on items that are not in new condition or shipped past the allowed return date of 21 days.
**If you got free shipping on your original order, or return makes your original order less than the free shipping amount ($99), actual shipping on the original order will be deducted from your return.**
Exchanges:
We will exchange for the exact item if the item is in new condition and returned within 21 days of purchase. Please contact us at (608)255-7027 or email us at customer-service@tellusmater.com to authorize the exchange.
Damaged or Defective Items:
We inspect each item carefully to make sure that every item we send you is not defective or damaged. However, if you receive your product and it is defective or damaged, contact us within 14 days of receipt and we will give you instructions on sending the item back with a return label. After we receive the item, we will send you a replacement or issue a refund for the cost of the item and original shipping costs.
Order Status:
If you have any questions regarding your order status or have any immediate order questions, please call us at (608)255-7027 or email us at customer-service@tellusmater.com.
We at Tellus Mater understand and share your concern about online security and privacy of personal information.
Tellus Mater's Security Policy To ensure security Tellus Mater is hosted by Yahoo!Store on Yahoo's secure servers and all orders are processed using state-of-the-art 128-bit SSL (Secure Socket Layer) encryption. All private information such as your name, address, email and payment information, that you provide during the secure checkout, gets encrypted and travels securely to us.
If you prefer to place your order by phone, please call us at (608)255-7027 and we will be happy to assist you.
Tellus Mater's Privacy Policy We are committed to protecting your privacy. Our policy is to never sell, distribute, share nor publish any personal information, including email addresses, to any third party except to the extent necessary to process your order. If you have any questions, please contact us.
Ordering Information:
We offer Free Ground Shipping to 48 contiguous states on all orders over $99.00.
If you would like to place your order over the phone, call us at (608)255-7027 during store hours (Mon-Sat 10:00 - 7; Sun 12-4 CST). Please feel free to leave a message after hours and we will do our best to get back to you within 24 hours.
Shipping Information:
All orders are sent from our store in Madison, WI. Most orders take 2-5 business days to reach its destination and we will use USPS Priority, UPS or FedEX. Orders are typically processed within 24-38 hours of receipt if all items are in stock. If you would like an item sent to you in 1-2 days, please call us at (608)255-7027.
Tellus Mater will email you to confirm that your order was received. If the merchandise is out of stock, we will contact you by email to see if you want to hold the order or exchange it for another item.
Shipping Charges
$0 to $24.99............ground $5.95 ($12.95 for HI and AK)........2-3 day air $19.95 ($39.95 for HI and AK)
$25.00 to $49.99........ground $7.95 ($15.95 for HI and AK)................2-3 day air $21.95 ($49.95 for HI and AK)
$50.00 to $74.99........ground $9.95($17.95 for HI and AK)........2-3 day air $24.95 ($59.95 for HI and AK)
$75.00 to $99.00.......ground $11.95 ($19.95 for HI and AK)........2-3 day air $29.95 ($69.95 for HI and AK)
$99.01 to $149.99.....ground FREE ($24.95 for HI and AK)........2-3 day air $31.95 ($79.95 for HI and AK)
$150.00 to $199.99.....ground FREE ($29.95 for HI and AK)........2-3 day air $39.95 ($89.95 for HI and AK)
$200.00 to $249.99.....ground FREE ($35.95 for HI and AK)........2-3 day air $49.95 ($99.95 for HI and AK)
$250.00 to $499.99.....ground FREE ($44.95 for HI and AK)........2-3 day air $65.95 ($124.95 for HI and AK)
$500.00 to $749.99.....ground FREE ($85.95 for HI and AK)........2-3 day air $124.95 ($175.00 for HI and AK)
$750.00 and up........ground FREE ($149.95 for HI and AK)........2-3 day air $199.95 ($300.00 for HI and AK)
Sales Tax
Tellus Mater is located in Madison, Wisconsin. We will add sales tax in the amount of 5.0% of the merchandise total to all orders shipped to an address within Wisconsin.
Refund and Return Policies:
If for any reason you are not satisfied with your purchase from www.tellusmater.com you can return the merchandise for a full refund, but you will be charged for shipping costs. If you'd like to return your purchase, you must call us at (608)255-7027 or email us at customer-service@tellusmater.com to authorize the return. Please do not send any packages to us without contacting us or the package will be refused. The item must be unused and in the original packaging. A full refund minus any shipping charges, will be issued for all returned items made within 21 days of purchase as long as the item is in new condition. Tellus Mater is not responsible for items lost or damaged during return shipping. We reserve the right to refuse returns on items that are not in new condition or shipped past the allowed return date of 21 days.
**If you got free shipping on your original order, or return makes your original order less than the free shipping amount ($99), actual shipping on the original order will be deducted from your return.**
Exchanges:
We will exchange for the exact item if the item is in new condition and returned within 21 days of purchase. Please contact us at (608)255-7027 or email us at customer-service@tellusmater.com to authorize the exchange.
Damaged or Defective Items:
We inspect each item carefully to make sure that every item we send you is not defective or damaged. However, if you receive your product and it is defective or damaged, contact us within 14 days of receipt and we will give you instructions on sending the item back with a return label. After we receive the item, we will send you a replacement or issue a refund for the cost of the item and original shipping costs.
Order Status:
If you have any questions regarding your order status or have any immediate order questions, please call us at (608)255-7027 or email us at customer-service@tellusmater.com.
Want to order by phone? Call us at (608)255-7027.